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Please use the form to get shipping quotes and place orders. Thank You
$1.00 service charge will be added to orders under $10
We ship only to the U.S. and Canada
(this is due to high shipping costs and the insurance will not cover the shipping cost)

Please note due to past problems, please read the following:
Please be as specific as possible, tell us quantity that you would like in a specific item. Please do not ask us to give you contacts for suppliers for mill ends, etc.

How to Order- Please email orders and questions. (our telephone is a HOME phone please DO NOT call to place orders, the owner is extremely ill and needs a quite atmosphere) ALL SALES FINAL
***Paypal, Discover, Visa, MC, Check or Money Order accepted through both Paypal and Square, if you have a preferrance to one or another please let us know We can send you a Paypal invoice or Square invoice(Paypal does not rquice a Paypal invoice to pay so if desired you can go to the Paypal button and pay directly once you have the total). To place an order or obtain a quote please use the form below or e-mail orders@mypollywogs.com. Credit card numbers may be phoned after you received your shipping quote after you get your shipping quote via email) Please note that phoning in an order will delay your order by by 1 business day, as we need to manuallly enter everything. You may also use the Paypal link below to pay by Paypal.
Please list items being ordered and shipping address. This will enable the best shipping price quote.***
ALL SALES FINAL. If paying by credit card or Paypal- payment is to be received within 3 days of shipping quote/order quote.
Since many of are vary in weight shipping cost is determined by the weight of your package and your zip code or country

Orders ship within 2 days of receipt of payment for Paypal, MO's, Discover, Visa and MC(checks held until cleared) Payments received  on Fridays will ship the following Monday. There is no shipping on Holidays
We ship U.S.P.S. mail only
(due to high shipping costs outside of the USA we find that the majority of potential customers will not follow through with there orders, this impacts the ability to service our US customers in a timely fashion)
We do not use a shopping basket on this website please email for a shipping quote. Shipping cost is based on your zip code and weight of the package.
NOTE:
If you have a spam filter that restricts email from unknown senders, make sure you add us to your list to allow us to easily respond. Occassionaly some submissions of the order form will give you a bounce back message but we have found we still receive the messages. When in doubt you may always email us. We check our messages multiple times in the day and we will get back to you ASAP.

Due to numerous past expierience with special order of people not sending the funds, we no longer accept special orders

Please write your order/inquiry/in the message area of the form. If paying by Paypal with the link please put the total amount into Paypal, this includes the shipping amount as Paypal will only let you put in one amount. DO NOT send Paypal payment without getting a shipping quote..guessing your total will only complicate the ordering process and the order will be delayed and does not insure we will have the item still in stock.


For Mail Orders please print the form below. Please make sure you contact us prior to mailing payment to get your shipping quote and reserve your items. If mailing credit card number, please provide Credit card, Exp Date and signature in the additional information box.
To pay via Paypal please use the Paypal button link

 
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Return Policy
Shipping non-refundable on returned items. No returns accepted on yarn or fiber that has been altered or used.  Not responsible if shipment is lost or damaged in transit if uninsured. No returns after 10 days. No returns on books or patterns. Items are not warrantied by us. Please contact the manufacturer.
  
Pollywogs
7 Bush Ave
Wayland, NY 14572
home phone 585-728-5667


pollywogs4u-orders@yahoo.com

orders@mypollywogs.com
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